MedicalAlert.com (Connect America)
MedicalAlert.com Review
Review: *MedicalAlert.com (aka Connect America, aka medicalalarm.com) would earn our Check of Approval if they did not require your first 3 month payment with no cancellation for that first 3 months. They appear to be a good company.
- There are no activation or set up fees when you first sign up with MedicalAlert.com.
- You cannot cancel within the first 90 days of their service.
- Connect America charges $9.50 for shipping with most of their plans.
- Connect America tends to be an aggressive sales oriented organization that will continue to call you to get the sale even if you have not given them your phone number.
- If you do choose MedicalAlert.com (Connect America) your price is $29.95 per month for most plans.
MedicalAlert.com (Connect America) can be reached at 1-800-800-2537 or www.medicalalert.com
MedicalAlert.com (Connect America) Facts
Pricing
Installation/Equipment
$9.50 for Shipping with Most Plans. Free Self Installation. No Equipment Charges.
Monthly Charges
$29.95/Month
Advance Payment Discounts
$29.95 Quarterly
$29.95 Quarterly
$27.95 Annually
$29.95 Quarterly
$27.95 Annually
Monitoring Agreement Term
Month-To-Month with 90 Day Commitment.
Price Guarantee
Yes
Repairs or Replacement Charges
None
Free Gifts
Free Monitoring
No
Free Gifts
Paid Annually: Free Extra Button and Free Shipping
Cancellation Policy
Cancel at Any Time
Cancel Any Time after 90 Day Commitment
Prorate Service?
Yes
Equipment
Approximate Button Range in Typical Home
Coverage For 3000 Square Feet | 600 ft Range
Help Button Battery Life
4 to 5 years. Button Reports When Battery is Low
What Happens if I Lose Power
72 Hours of Battery Back-Up
Waterproof Help Button?
Yes
Help button Options
Necklace or Wristband
UL Certified Equipment
Yes
24 Hour Technical & Customer Support
Yes
Monitoring Station
UL Listed Monitoring
Yes
Redundant Monitoring Centers
No
Typical Response Time When Button Pressed
20 to 30 Seconds
Other Options & Information
Shipping Speed
Standard Shipping – 7 to 10 days
Cost of 2nd Person
None
* MedicalAlert.com ® is a registered trademark of Medical Alert By Connect America ® Medical Alarm Company.
Help build our community by sharing your comments…
{ 4 comments… read them below or add one }
I decided not sign up for Connect America after they kept calling me. At first it was the3 same person i spoke to, but soon I knew they had just shipped my # out to a call center. i find that to be so annoying. I got calls all day from them. stop calling me!
I’m glad I found this site. I’m calling the 3 companikes that you recommended today. thanks
I talked to someone from connect america. They offer the free extra necklace if you sign up for their annual plan, but she offered it to me for their every quarter plan too… to sweeten the deal. I think I will be going with a different company, but wanted to let every body know. If you sign up with connect america, ask for a free extra button
Thanks Francis! What company did you end up going with?
We are taking our time! trying to decide between Senior Safety and Lifestation : )